Product Support
Comprehensive Support for Your Equipment Needs
After Sales Service
At PT Airindo Sakti, we’re dedicated to providing exceptional after-sales service. Our team of highly trained mechanics is based in modern workshops and training facilities across Indonesia, including Jakarta, Cilegon, Semarang, Surabaya, Samarinda, and Makassar.
We prioritise preventive maintenance and training to ensure optimal equipment performance. Our dedicated team conducts regular site visits and utilises advanced software to proactively identify and address potential issues.
In the event of a breakdown, our 24/7 emergency service is always available to provide prompt assistance.
To further safeguard your investment, we offer flexible maintenance contracts tailored to your specific needs, ranging from five to ten years.
With PT Airindo Sakti, you can trust that your equipment is in the best hands.
Parts Availability
At PT Airindo Sakti, we’re committed to providing our customers with genuine spare parts that meet the highest quality standards. We adhere to factory recommendations to ensure optimal performance and longevity.
Our comprehensive after-sales service further enhances your experience, guaranteeing your satisfaction with our products.
To ensure timely delivery, we maintain a substantial inventory of spare parts within our facilities. Additionally, our principals strategically stock 85% of their spare parts in Southeast Asia, enabling rapid fulfilment of orders in Indonesia.
With PT Airindo Sakti, you can rely on a steady supply of genuine spare parts to keep your equipment operating at peak efficiency.